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System Order Management – IRB

The IT department of the largest reinsurer in the country needed to organize the demands of internal customers and contracting providers. A system that could provide transparency on the work done, prioritize the demands and reduce bureaucracy activities.

Datasheet

Technology

Market

What it is

System development for the IT area that supported the team in the internal demands of Management and IRB supplier management to support IT Governance.

Why?

To automate the prioritization of internal demands and IRB providers

Have flexibility in the configuration tool

Empower IT staff to define criteria

Improve usability and consequently user engagement

Promote transparency for internal customers

How?

Through an informed approach in design thinking ( empathic and co- creative ) next to the IRB staff,

Applying the Framework of Business Analysis and collaborative project management,

Building a custom software in order to reduce the bureaucracy of existing demands,

Creating a rich interface, following the patterns generated by the style guide ,

Focus on usability and information architecture and autonomy in the management of systems settings, criteria and content.

Contact us

+55 21 3974-9450


Rua Conde de Lages, 44/1311

Glória - Rio de Janeiro - RJ

CEP: 20241 - 080

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